Here are answers to the questions we get most often. If yours isn't here, feel free to reach out — we respond to messages.
Yes. Everything is imported directly from Amazon USA. We're happy to share purchase records or unboxing documentation if you have genuine concerns about a specific product. This is especially common for supplements and we understand why — the fake supplement problem in Pakistan is real.
Prices reflect the original Amazon USA price plus import costs, shipping, duties, and a reasonable margin. Some supplements are just expensive in the USA — and that reality carries over here. We try to keep margins fair but we can't sell things below what they cost us to import.
Yes, COD is available. We know a lot of people in Pakistan prefer this, especially when trying a new store for the first time. Prepaid orders generally get processed a bit faster, but we offer both options.
We import in batches, so some products go out of stock between shipments. You can contact us through the website and we'll let you know when something is expected back. High-demand items usually restock within a few weeks.
If a product arrives damaged, sealed incorrectly, or isn't what was advertised — yes, we'll sort it out. We don't accept returns just because someone changed their mind or didn't like the taste, but for legitimate issues we're fair about it.
For major cities outside the Lahore–Islamabad–Karachi triangle, delivery typically takes 3 to 5 business days. We use reliable courier partners and you'll get a tracking number once your order ships. Remote areas might take a day or two longer.
No account required to browse. Check out our full product range and see what's currently in stock. New products are added regularly as we bring in new shipments from the USA.
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